Contattaci

This section provides contacts and some operational guidelines for information requests, order-related communications, and after-sales support. Please use the contact details provided when necessary.

Ⅰ. Contacts

You can contact us through the following channels, referring to the indicated hours:

• Address: Str. per Novara, 179, 28062 Cameri NO, Italy
  

• Phone: +39 347 908 4028
  

• Email: info@mobiliinscena.com
  

• Hours: 9:00 to 18:00 (Central European Time, CET)

To facilitate the verification of requests, it is advisable to include the order number or a brief description of the case.

Ⅱ. Refund processing times

For refund requests, the following guidelines generally apply:

• after verifying eligibility, the request is entered into the processing workflow, usually within 1–3 business days;

• the actual credit may take 10–15 business days, depending on banking processes or payment circuits.

If the amount is not visible within a reasonable period, you can contact support providing the order references.

Ⅲ. Communications and feedback

The communications received are used for managing requests and for informational support.

Any observations contribute to the monitoring of processes and the updating of available information, in compliance with applicable policies.